Lump Sum Grant Independent Complaints Handling Committee
The Lump Sum Grant Independent Complaints Handling Committee (ICHC) was set up in April 2009 according to the recommendation No. 33 of the Review Report on the Lump Sum Grant Subvention System (LSGSS) issued in December 2008. The ICHC handles Lump Sum Grant (LSG)-related complaints that cannot be dealt with satisfactorily by subvented non-governmental organisations (NGOs). It also relays decisions and recommendations to the Social Welfare Department (SWD) for appropriate follow-up action to enhance the LSGSS.