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Annual Highlights

Highlights of the Year 2022-23

Departmental Information Technology Plan

To improve service delivery processes, optimise systems, and enhance information technology (IT) security, etc., 8 IT projects have been completed.

Information Technology Strategy for the Social Welfare Sector

With the support of the Joint Committee on Information Technology for the Social Welfare Sector, continued to implement the relevant strategy and action plan to promote IT development in the social welfare sector.  This was achieved through various measures, including:

  1. setting up the “NGO IT Information Portal” on the SWD website in May 2022 to share information on IT project management, IT security and IT training courses, etc.;
  2. setting up the “Experience Sharing Platform for the Social Welfare Sector” in September 2022 for social welfare agencies and IT professionals to share good practices and experiences in the implementation of IT projects and promote use of IT, etc.; and
  3. launching several online systems in 2022-23 to facilitate NGOs in submitting service performance data, allow social welfare units to conduct relevant assessments and process service applications for service users, and enable RCHEs and RCHDs to renew licences, etc.

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