| Family Life Education (FLE) | - 1 621 programmes
- 70 328 participants
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| Departmental Hotline | |
| Integrated Family Service Centres (IFSCs) / Integrated Services Centres (ISCs) | - 65 IFSCs
- 2 ISCs
- 78 404 cases served
- 12 065 groups and programmes organised
|
| Family Aide Service | |
| Family Crisis Support Centre | - 25 416 calls received
- 958 persons/families in crisis served
|
| Integrated Services Team for Street Sleepers | - 795 street sleepers approached
|
| Temporary Shelter or Hostel for Street Sleepers | - 228 places
- Average utilisation rate: 69%
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| Compassionate Rehousing | - Number of case referred to Housing Department: 277
|
| Short-term Food Assistance | - Number of cases provided with food assistance: 16 785
|
| Cross-boundary and Inter-country Social Service | - 344 cases served
- 5 353 calls received
- No. of referrals made for new arrivals to service units at Lo Wu Check Point: 678
|
| Outreaching Team for Ethnic Minorities | - 1 980 service users newly and successfully contacted through outreaching
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