| Family Life Education (FLE) |
- 1 705 programmes
- 70 850 participants
|
| Departmental Hotline |
|
| Integrated Family Service Centres (IFSCs) / Integrated Services Centres (ISCs) |
- 65 IFSCs
- 2 ISCs
- 78 388 cases served
- 11 895 groups and programmes organised
|
| Family Aide Service |
|
| Family Crisis Support Centre |
- 20 467 calls received
- 708 persons/families in crisis served
|
| Integrated Services Team for Street Sleepers |
- 1 441 street sleepers approached
|
| Temporary Shelter or Hostel for Street Sleepers |
- 228 places
- Average utilisation rate: 62%
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| Compassionate Rehousing |
- Number of case referred to Housing Department: 387
|
| Short-term Food Assistance |
- Number of cases provided with food assistance: 19 830
|
| Cross-boundary and Inter-country Social Service |
- 421 cases served
- 5 258 calls received
- No. of referrals made for new arrivals to service units at Lo Wu Check Point: 617
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| Outreaching Team for Ethnic Minorities |
- 1 989 service users newly contacted through outreaching
|