Youth Welfare Services

FAQs

What kind of assistance can be sought if a young person suffers from emotional disturbance?
For children and youth aged 10 to under 18 who are being investigated by the Police / other law-enforcement departments for a suspected crime, what services are available to help them? How to contact the relevant service units?
What kind of service is available to help those primary school students from low-income families being left unattended and cared for after school?
Where can I seek help if I suspect my son/ my friend having substance abuse problem?
Where can I get information on school social work service?
Where can I get information on programmes organized by Cyber Youth Support Teams?
Where can I get information on programmes organized by Overnight Outreaching Service for Young Night Drifters?
Where can I get information on programmes organized by District Youth Outreaching Social Work Service?

Q 1：	What kind of assistance can be sought if a young person suffers from emotional disturbance?
A 1：	An emotionally disturbed youth may seek help from the following ways: Dial 2777 8899 to obtain Hotline Service for Youth at Risk Secondary school student may seek help from School Social Work Service Seek online service from Cyber Youth Support Teams Visit Children and Youth Centres or Integrated Children and Youth Services Centres for services from social workers

Q 1：

What kind of assistance can be sought if a young person suffers from emotional disturbance?

A 1：

An emotionally disturbed youth may seek help from the following ways:

Dial 2777 8899 to obtain Hotline Service for Youth at Risk
Secondary school student may seek help from School Social Work Service
Seek online service from Cyber Youth Support Teams
Visit Children and Youth Centres or Integrated Children and Youth Services Centres for services from social workers

Q 2：	For children and youth aged 10 to under 18 who are being investigated by the Police / other law-enforcement departments for a suspected crime, what services are available to help them? How to contact the relevant service units?
A 2：	Community Support Service Scheme (CSSS) could provide supporting services to children and youth cautioned under the Police Superintendent's Discretion Scheme, the arrested youth and their peers so as to assist them to be re-integrated into the community, eliminate their deviant and unlawful behaviour and to reduce their likelihood of law infringement. The service content includes individual and family counselling, therapeutic groups, skill training/educational groups, community services, crime prevention programmes, etc. Currently, there are five Non-governmental Organisations operating CSSS over the territory.Clickhere to view the details.

Q 2：

For children and youth aged 10 to under 18 who are being investigated by the Police / other law-enforcement departments for a suspected crime, what services are available to help them? How to contact the relevant service units?

A 2：

Community Support Service Scheme (CSSS) could provide supporting services to children and youth cautioned under the Police Superintendent's Discretion Scheme, the arrested youth and their peers so as to assist them to be re-integrated into the community, eliminate their deviant and unlawful behaviour and to reduce their likelihood of law infringement. The service content includes individual and family counselling, therapeutic groups, skill training/educational groups, community services, crime prevention programmes, etc. Currently, there are five Non-governmental Organisations operating CSSS over the territory.Clickhere to view the details.

Q 3：	What kind of service is available to help those primary school students from low-income families being left unattended and cared for after school?
A 3：	After School Care Programmme (ASCP) could provide care services for children whose parents are unable to give proper care to them during after-school hours because of work, job search or other reasons. Under the Fee-waiving Subsidy Scheme, the Social Welfare Department provides full fee-waiving, half fee-reduction or one-third fee-reduction subsidies for children of low income families to attend ASCP. Applicants can direct approach the service centres which provide and approve fee-waiving subsides according to the applicant children’s after-school care need and their families’ financial situation. Please visit the website ofASCP for Primary School Studentfor details.

Q 3：

What kind of service is available to help those primary school students from low-income families being left unattended and cared for after school?

A 3：

After School Care Programmme (ASCP) could provide care services for children whose parents are unable to give proper care to them during after-school hours because of work, job search or other reasons. Under the Fee-waiving Subsidy Scheme, the Social Welfare Department provides full fee-waiving, half fee-reduction or one-third fee-reduction subsidies for children of low income families to attend ASCP. Applicants can direct approach the service centres which provide and approve fee-waiving subsides according to the applicant children’s after-school care need and their families’ financial situation. Please visit the website ofASCP for Primary School Studentfor details.

Q 4：	Where can I seek help if I suspect my son/ my friend having substance abuse problem?
A 4：	Through community-based drug rehabilitation services subvented by Social Welfare Department, including Counselling Centre for Psychotropic Substance Abusers and Centre for Drug Counselling; and residential drug treatment and rehabilitation services, individual and group counselling services, vocational training, social skills training and aftercare service are provided to the persons with substance abuse problem (including young people at risk) with a view to assisting them to abstain from their drug-taking habits and re-integrate into the community. If required, you may refer by a social worker or approach the concerned service units direct. Information and contact means of the service units are as follows: Counseling Centre for Psychotropic Substance Abusers [Presshere] Centre for Drug Counseling: [Presshere] Residential Drug Treatment and Rehabilitation Services: [Presshere]

Q 4：

Where can I seek help if I suspect my son/ my friend having substance abuse problem?

A 4：

Through community-based drug rehabilitation services subvented by Social Welfare Department, including Counselling Centre for Psychotropic Substance Abusers and Centre for Drug Counselling; and residential drug treatment and rehabilitation services, individual and group counselling services, vocational training, social skills training and aftercare service are provided to the persons with substance abuse problem (including young people at risk) with a view to assisting them to abstain from their drug-taking habits and re-integrate into the community. If required, you may refer by a social worker or approach the concerned service units direct. Information and contact means of the service units are as follows:
Counseling Centre for Psychotropic Substance Abusers [Presshere]
Centre for Drug Counseling: [Presshere]
Residential Drug Treatment and Rehabilitation Services: [Presshere]

Q 5：	Where can I get information on school social work service?
A 5：	There are 34 Non-governmental Organisations (NGOs) operate stationing school social work service under the subvention of Social Welfare Department. School social work service aims to identify and help students with academic, social or emotional problems, maximise their educational opportunities, develop their potentials and prepare them for adulthood. For the names, addresses and telephone numbers of the NGOs operating school social work service, please clickhere。

Q 5：

Where can I get information on school social work service?

A 5：

There are 34 Non-governmental Organisations (NGOs) operate stationing school social work service under the subvention of Social Welfare Department. School social work service aims to identify and help students with academic, social or emotional problems, maximise their educational opportunities, develop their potentials and prepare them for adulthood. For the names, addresses and telephone numbers of the NGOs operating school social work service, please clickhere。

Q 6：	Where can I get information on programmes organized by Cyber Youth Support Teams?
A 6：	To address the at-risk and hidden youths aged 6 to 24 who may not prefer conventional mainstream services, Cyber Youth Support Teams (CYSTs) are set up to proactively approach and engage them through cyber means. The CYSTs provide professional social work intervention with online and offline counselling and group/programme services to at-risk and hidden youths. The CYSTs will form partnership with other community stakeholders and organisations to foster cross-sectoral collaboration to address the needs of at-risk and hidden youths. For the names, addresses, telephone numbers, fax numbers, email addresses and websites of CYSTs, please clickhere.

Q 6：

Where can I get information on programmes organized by Cyber Youth Support Teams?

A 6：

To address the at-risk and hidden youths aged 6 to 24 who may not prefer conventional mainstream services, Cyber Youth Support Teams (CYSTs) are set up to proactively approach and engage them through cyber means. The CYSTs provide professional social work intervention with online and offline counselling and group/programme services to at-risk and hidden youths. The CYSTs will form partnership with other community stakeholders and organisations to foster cross-sectoral collaboration to address the needs of at-risk and hidden youths. For the names, addresses, telephone numbers, fax numbers, email addresses and websites of CYSTs, please clickhere.

Q 7：	Where can I get information on programmes organized by Overnight Outreaching Service for Young Night Drifters?
A 7：	To address the needs of young night drifters (YNDs) in a more comprehensive manner, the Government has extended the service hours and service focus of 18 Integrated Children and Youth Services Centres for the purpose of providing overnight outreaching service for YNDs on a territory-wide basis. The 18 designated Integrated Children and Youth Services Centres are provided with 7-seater vans and mobile phones while organising activities for YND to facilitate service delivery in extended service hours. For the names, addresses, telephone numbers, fax numbers and email addresses of YNDs, please clickhere.

Q 7：

Where can I get information on programmes organized by Overnight Outreaching Service for Young Night Drifters?

A 7：

To address the needs of young night drifters (YNDs) in a more comprehensive manner, the Government has extended the service hours and service focus of 18 Integrated Children and Youth Services Centres for the purpose of providing overnight outreaching service for YNDs on a territory-wide basis. The 18 designated Integrated Children and Youth Services Centres are provided with 7-seater vans and mobile phones while organising activities for YND to facilitate service delivery in extended service hours. For the names, addresses, telephone numbers, fax numbers and email addresses of YNDs, please clickhere.

Q 8：	Where can I get information on programmes organized by District Youth Outreaching Social Work Service?
A 8：	There are 16 District Youth Outreaching Social Work Teams and 3 Youth Outreaching Teams to address the needs of high-risk youth and to tackle issues of juvenile gangs. District Youth Outreaching Social Work Teams seek to reach out and provide counselling and guidance to those young people aged between 6-24 who normally do not participate in conventional social or youth activities and are vulnerable to undesirable influences. For the names, addresses, and telephone numbers, fax numbers and email addresses of District Youth Outreaching Social Work Teams and Youth Outreaching Teams, please clickhere。

Q 8：

Where can I get information on programmes organized by District Youth Outreaching Social Work Service?

A 8：

There are 16 District Youth Outreaching Social Work Teams and 3 Youth Outreaching Teams to address the needs of high-risk youth and to tackle issues of juvenile gangs. District Youth Outreaching Social Work Teams seek to reach out and provide counselling and guidance to those young people aged between 6-24 who normally do not participate in conventional social or youth activities and are vulnerable to undesirable influences. For the names, addresses, and telephone numbers, fax numbers and email addresses of District Youth Outreaching Social Work Teams and Youth Outreaching Teams, please clickhere。

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